Return to flip book view

Rhonda Product Guide

Page 1

Rhonda s mission is to give everyone a voice that is actually heard Teams groups employees have difficulty knowing how their employees truly feel about their work Rhonda breaks that barrier by enabling organizations to know how their employees are doing anytime This proven tool has been used by IMI for years with amazing results and now it is available to you and your company Your exceptional workplace starts now Welcome to

Page 2

Your exceptional workplace starts now Rhonda ai Product Overview Feature Set 2

Page 3

Page 4

5 8 9 10 11 14 18 20 22 24 26 28 30 32 35 Creating a healthy work culture is more important than ever The Creation of Rhonda Proven success of Rhonda Return on Investment ROI Meet Rhonda Pulses Surveys Ask Rhonda Feedback Tracker Automation Skill Builder Analytics Real Time Dashboard Job Screening auto screening job openings Onboarding New Hires Pricing ROI Examples Rhonda app on iOS Android Rhonda ai Product Overview Feature Set 4

Page 5

Creating a healthy work culture is now more important than ever Employees are the backbone of every organization Teams groups and organizations of all sizes have difficulty knowing how their employees truly feel about their work and most companies are simply out of touch with how their employees truly feel Consider these facts and ask yourself how your organization is doing 40 of ALL employees are now considering looking for a different job 40 54 only of companies only do surveys once a year of people say their company has not even asked them how they re doing since the pandemic began 2 99 of CEOs HR leaders acknowledge how underprepared their organizations are to meet the challenges of a more virtual remote workplace 1 75 92 of employees feel more socially isolated 2 of employees want weekly communication 2 1 https www forbes com sites edwardsegal 2021 02 17 leaders and employees are burning out at record rates new survey sh 1150cd8f6499 2 https hbr org 2020 05 how ceos can support employee mental health in a crisis Rhonda ai Product Overview Feature Set 5

Page 6

News comes out daily on employee satisfaction https financialpost com executive careers bosses are clueless that workers are miserable and looking to leavetheir jobs Rhonda ai Product Overview Feature Set 4

Page 7

not knowing how employees truly feel can result in Do you know how your employees truly feel Dissatisfied employees Potential high employee turnover Lack of understanding of employee problems Lack of understanding of management problems Lack of agility to create truly exceptional workplaces Rhonda ai Product Rhonda ai Product Overview Overview Feature FeatureSet Set 7

Page 8

The Creation of Rhonda The concept of Rhonda came about inside of IMI which is North America s largest installation company which provides technical resources and solutions to Amazon Walmart and others Given that the company was growing rapidly the CEO wanted to have a regular pulse on employee satisfaction and chartered the internal IT team to build a solution that could make it easy for the leadership to always know how employees feel How do employees feel their week is going How do we create a culture of excellence What specific problems does management need to address to make our workplace simply awesome On a scale of 1 5 how is working from home working for you The results were so good we wanted to make this solution available to you Rhonda ai Product Overview Feature Set 8

Page 9

The success of Rhonda inside of IMI surprised us Using Rhonda inside of IMI produced results that simply speak for themselves Additionally Rhonda has some add in modules that will be described later in this document but the one on the right is the Rhonda Job Candidate Screening module This is an automated persona that can be setup for the company where you can tell Rhonda how and what to screen for in potential new employees IMI put this to use and now not only does every candidate immediately get a response from company it also saves approximately 42 hours per job posting In the ROI section you will see how this immediately translates to significant savings Increased retention by 30 Increased culture score by 20 93 say Rhonda had a positive impact on work morale 83 trust Rhonda that if they report a low pulse score their manager will respond Results were collected over a 6 month period using Ronda inside of IMI Improves Job Candidate Screening Rhonda saves hours of recruiter s time 42 hours saved per posting Rhonda ensures every applicant gets a response from the company Rhonda ai Product Overview Feature Set 9

Page 10

ROI Return on Investment 01 Cost of losing a good employee The cost to replace a mid level employee is approximately 30 of their salary 1 Average knowledge worker salary is 66 000 per year 1 Cost to replace a mid level employee is 20 000 1 100 person company 10 people Cost to replace 10 workers 200 000 at 10 turnover per year at 20 000 each x 25 Suppose Rhonda reduces churn 50 000 by 25 each year savings per year 02 The benefits of using Rhonda are significant Creating a culture of excellence requires an investment and with Rhonda the investment will pay off in no time at all To the right are three ROI calculations based on using Rhonda inside of IMI applying the results methodology to a company with 100 employees Job candidate pre screening Average job posting attracts 250 applicants 2 Average recruiter salary is 50 000 yr or 24 04 hr 1 Recruiters spend approximately 10 min screening each applicant 2 Applicants 250 applicants per job posting x 10 min Time to screen each applicant 42 hours saved x Recruiter rate 24 04 hour by 50 each year 1009 68 savings per posting 03 Ask Rhonda HR manager spends an average of 2 hrs week answering repetitive questions The more employees you have the hours increase 2 1 10 hrs week over a year 50 working weeks in a year HR Manager Rate Average HR Manager salary 70 500 yr or 33 89 hr 500 hours x 33 89 hour 16 945 savings per year Total savings per year 1 Terrastaffinggroup com 2 Glassdoor com 3 Payscale com 87 139 Rhonda ai Product Overview Feature Set 10

Page 11

Meet Rhonda Rhonda is designed to help give everyone in your organization a voice It will help you truly know how your employees feel and actually do something about it plus a whole lot more Rhonda ai Product Overview Feature Set 11

Page 12

Meet Rhonda Rhonda makes it easy and painless to quickly engage with your employees to instantly know how they feel about their work workplace management culture and actually do something about it Improve engagement through pulses surveys See trends monitor feedback Implement a 24 7 Answer Desk Ask your team about they feel about team meetings management their work week adequate tools and much more Visually see how your team is trending and monitor the feedback with the integrated feedback tracker Setup Rhonda to automatically answer all those repetitive questions saving your team lots of time Onboard new employees effortlessly Automate the job screening process Modernize your employee reviews Create an exceptional onboarding experience for all your new employees with powerful automation and a personal touch Rhonda can screen thousands of candidates automatically in a matter of minutes Create a quarterly semi annual or annual employee performance review process in an easy yet engaging way Rhonda ai Product Overview Feature Set 12

Page 13

Rhonda The right edition for your needs FREE The totally free version of Rhonda For small teams or groups wanting to try out most of the features SUBSCRIPTION Subscription based edition with either a monthly plan or a save more annual plan All the features unlocked and ready to go Up to 10 users 2 Pulses per month Ask Rhonda Easy Upgrade Feedback Tracking Real time Dashboard Mobile App Chat Email Support Everything in Rhonda Lite plus 2 additional Pulses Surveys per month Pulse Survey Professionally Curated Templates Ask Rhonda w multiple assistants Feedback Tracking Real time Dashboard Mobile App Team Grouping Per site Location Onboarding Job Candidate Screening New Employee Onboarding Chat Email Phone Support Rhonda ai Product Overview Feature Set 13

Page 14

Pulses Surveys Rhonda ai Product Overview Feature Set 14

Page 15

Pulses Surveys Leaders are out of touch JARED SPATARO VICE PRESIDENT Bosses are clueless that workers are miserable and looking to leave their jobs Dina Bass April 2021 www financialpost com executive careers bos ses are clueless that workers are miserableand looking to leave their jobs Pulses Surveys give you the ability to poll your employees to gauge how they feel about a particular topic You have full flexibility of the frequency which you want to conduct a pulse whether one time every day weekly or monthly You decide what s best for your company This is the best way to stay in tune with the pulse of your organization and of course you can set up a pulse to track who should act if a not sopositive response comes in 2 pulses surveys each month Lite customers get 2 pulses surveys each month They get automatically refreshed at the beginning of each month Note Pulses Surveys do not carry over month to month 4 pulses surveys each month Pro customers get 4 pulses surveys each month They get automatically refreshed at the beginning of each month Note Pulses Surveys do not carry over month to month but you can add additional pulses surveys to your subscription Watch the Getting Started Tutorial rhonda ai getting started create_pulse_or_survey Rhonda ai Product Overview Feature Set 15

Page 16

Pulses Surveys Pulses only take a few minutes to setup using the step by step pulse guide You can easily setup your own pulse or your one of the built in professionally curated templates You can also decide if you want the pulse to be anonymous or not Employees Who Feel Heard Are 4 6x More Likely to Feel Empowered to Do Their Best Work In a recent study Salesforce Research surveyed over 1 500 business professionals on values driven leadership and workplace equality Among other findings they discovered that when an employee feels heard that person is 4 6 times more likely to feel empowered to perform to the best of their abilities www inc com melanie curtin employeeswho feel heard are 46x more likely to feelempowered to do their best work html Setup a one time pulse or a recurring daily weekly or monthly pulse Fill in the questions you want to ask Decide how you want to send the pulse via SMS Email or the Rhonda mobile app Surveys only work via weblink or the Rhonda mobile app Send it It s that simple Rhonda ai Product Overview Feature Set 16

Page 17

Pulses Surveys Review the results in the Rhonda dashboard see the summary of all pulses or drill in to see a specific one Understanding Employee Needs Key to Creating a Highly Motivated Workforce www tlnt com understanding employeeneeds key to creating a highlymotivated workforce Yes Employee Engagement Surveys Actually Work Employee engagement surveys are a valuable tool that should be administered regularly in order to nurture a healthy workplace mysynergy com 2016 04 21 do employeeengagement surveys actually work Note If the pulse is anonymous you will not see the names of any of the responders Rhonda ai Product Overview Feature Set 17

Page 18

Ask Rhonda Rhonda ai Product Overview Feature Set 18

Page 19

Ask Rhonda Ask Rhonda is an AI answer desk for your company to answer questions that employees ask frequently ask Answering employee queries takes up a large portion of HR work hours Often you may find yourself answering the same question multiple times and guiding employees through similar scenarios over and over This is where Ask Rhonda shines You can quickly and easily setup virtually any topic that you need for your company Rhonda also comes with a set of pre defined topics to jumpstart your setup Did you know The average HR manager spends 2 hrs week answering repetitive questions For a company with 100 employees that over 500 hours every year Watch the Getting Started Tutorial rhonda ai getting started ask_rhonda Rhonda ai Product Overview Feature Set 19

Page 20

Feedback Tracker Rhonda ai Product Overview Feature Set 20

Page 21

Feedback Tracker One of the most important features of Rhonda is the Feedback Tracker When a non anonymous pulse or survey goes out and someone gives a low rating Rhonda can create a ticket and assigns a task to the appropriate owner making sure the low rating gets addressed accordingly Rhonda has an easy to use yet comprehensive feedback tracker to quickly follow up on low feedback scores and take action Track all the feedback take action and make a difference Employees want to know they re being heard it s part of what keeps them engaged in the workplace mysynergy com 2016 04 21 do employeeengagement surveys actually work Rhonda ai Product Overview Feature Set 21

Page 22

Automation Rhonda ai Product Overview Feature Set 22

Page 23

Automation Rhonda makes it easy to automate many routine tasks saving you valuable time and money Rhonda workflows tool is an automation engine so you can scale automate your internal process and spend less time on repetitive tasks You simply setup a onetime workflow on the task you want to automate and Rhonda will then perform the task when needed You can easily visualize and personalize your workflows to suit your needs Tip When you setup an automation you might also want to setup a Skill via the Skill Builder as you can reuse Skills in any automation or multiple times in an automation Rhonda ai Product Overview Feature Set 23

Page 24

Skill Builder Rhonda ai Product Overview Feature Set 24

Page 25

Skill Builder Create a repeatable skill that you can use in automations to get tasks done quickly Skills are reusable action that you can create to use over and over Example We want to setup an automation to ask all new hires to our company how things are going In this example we setup 3 skills 1 2 3 Day 1 check in Week 1 check in First month check in We can then call the skill from the automation to execute the skill In this case each of the skills is setup similar to a pulse asking the new hire to rate their first day week and month to the company Of course if they respond with a low score Rhonda will invoke the feedback tracker to take action Tip Setup clear names for your skills so you can group like skills together making them easy to find Rhonda ai Product Overview Feature Set 25

Page 26

Analytics Real Time Dashboard Rhonda ai Product Overview Feature Set 26

Page 27

Analytics Powerful analytics to see how your company is truly doing Want to know how your company is trending in overall sentiment Or quickly see all the pulses sent and participate rate Rhonda Analytics makes it simple to see the results in the dashboard or export the data to Excel for further analysis View all conversations who responded who don t Detect trends and behavior changes Real time triggers to enable immediate action Responder Report See trends It s easy to track how your company is doing with Rhonda Rhonda ai Product Overview Feature Set 27

Page 28

Job Screening Rhonda ai Product Overview Feature Set 28

Page 29

Job Screening Do more with less Rhonda can automatically screen every job applicant in a fraction of the time that a recruiter can Job screening is still the most timeconsuming part of recruiting Job Screening 52 An average job opening receives 250 resumes and up to 88 of them are considered unqualified This means a recruiter spends a tremendous amount of time screening There is a better way Rhonda Pro Job Screening can do the following Quickly build a pre screen skill set that you can apply per job opening of talent acquisition leaders say the hardest part of recruitment is screening candidates Create a custom URL or integrate into your existing hiring system to enable candidates to get screened https ideal com resume screening Most job applicants don t get any form of a reply from the company That s not good branding for a company trying to hire Rhonda makes that a thing of the past All applicants immediately get a response on behalf of the company Those that pass a set criteria can move to the next level an advanced screening or interview Rhonda ai Product Overview Feature Set 29

Page 30

Onboarding New Hires Rhonda ai Product Overview Feature Set 30

Page 31

Onboarding New Hires Onboarding Automation for higher employee satisfaction retention Your new employee onboarding experience is a magical moment that can solidify a positive impression on new employees that can stay with them for the duration of their career Many employers overwhelm new hires with too much information that make it hard to digest and even create a somewhat chaotic or disorganized experience Research shows that almost 4 of new hires quit after their first day 33 within their first month and 50 within the first 18 months In contrast organizations that have an effective onboarding program have employee retention of up to 50 and higher productivity of up to 54 https timeforge com blog newemployee orientation importance Further different managers can create their own onboarding making it inconsistent at best Rhonda Pro enables exceptional and consistent onboarding experiences Build an onboard workflow that you easily setup Send information at different intervals Run an optional pulse asking new hires how their first day week or month went and course correct as needed 69 of employees are more likely to stay with a company for three years if they experienced great onboarding shrm org resourcesandtools hr topics talent acquisition pages dontunderestimate the importance of effective onboarding Rhonda ai Product Overview Feature Set 31

Page 32

Rhonda Pricing SPECIAL INTRODUCTORY PRICING FREE Up to 10 users 2 Pulses Surveys per month Ask Rhonda 1 Assistant Feedback Tracking Real time Dashboard Workflow Automation Mobile App Chat Email Support Monthly 7 00 5 per user per month Annual save 15 6 25 4 25 per user per month Everything in Lite plus 2 additional Pulses Surveys per month 4 total per month new pulses refresh at the beginning of each new month Pulse Survey Templates Easily add more Pulses Surveys Easily add more users Ask Rhonda multiple Assistants Team Grouping Skill Builder Job Candidate Screening New Hire Onboarding Per site Location Chat Email Phone Support Rhonda ai Product Overview Feature Set 32

Page 33

Rhonda Pricing FREE Up to 10 users 2 Pulses per month Ask Rhonda Feedback Tracking Real time Dashboard Mobile App Chat Email Support Monthly of users 5 per person per month Annual save 15 4 25 per person per month 25 125 mo 1500 yr 106 mo 1275 yr 50 100 250 500 250 mo 213 mo 500 mo 425 mo 1250 mo 1063 mo 3000 yr 6000 yr 15 000 yr 2550 yr 5100 yr 12 750 yr Volume Discounts Rhonda ai Product Overview Feature Set 33

Page 34

Rhonda ROI Examples Monthly Company size 5 per person per month Annual save 15 4 25 per person per month 25 125 mo 1500 yr 106 mo 1275 yr 50 100 250 250 mo 213 mo 500 mo 425 mo 1250 mo 1063 mo 3000 yr 6000 yr 15 000 yr ROI Savings using Rhonda per year Cost of losing a good employee 10 is average 15 000 lose 3 people year 25 000 lose 5 people year Job candidate screening 2 019 2 new job postings year 4 039 4 new job postings year Ask Rhonda Totals ROI 5 084 22 103 17x 8 473 37 511 16 945 75 022 15x 42 363 182 508 150 hours saved 250 hours saved 15x 2550 yr 5100 yr 50 000 lose 10 people year 125 000 lose 25 people year 8 077 8 new job postings year 15 145 15 new job postings year 500 hours saved 1250 hours saved 14x 12 750 yr Calculate your ROI Rhonda ai Product Overview Feature Set 34

Page 35

Rhonda app The Rhonda app is available for iOS and Android offering the employees of Rhonda the following All in one access to all the employee facing features in an app optimized for iOS and Android Easy ability to respond to any Pulses or Surveys Quick access to Ask Rhonda making finding important company information simple Insights in Pulses Surveys that the user has participated in Rhonda ai Product Overview Feature Set 35

Page 36

It s time to create a truly exceptional workplace VISIT AND START FOR FREE TODAY http www rhonda ai Rhonda ai Product Overview Feature Set 36

Page 37

Rhonda ai Copyright IMI All Rights Reserved No part of this document may be reproduced modified in part or whole or transmitted in any form without written permission from IMI It is the customer s responsibility to ensure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer s business and any actions the customer may need to take to comply with such laws IMI does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law IMI Software Labs Rhonda ai Product Overview Feature Set